NOC Engineer
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الوصف الوظيفي Day to day management of all network infrastructure and service provision components Main responsibilities: - Reporting tasks. - Keep KPIs and KQIs related to Job Position. - Utilization of network management tools for monitoring network status to ensure maximum network and service availability. - Coordination of planned interventions on the operational network, ensuring they are all carried out in a controlled timely manner with minimum service downtime. - Technical liaison with other departments and partners involved in the delivery of service, to improve performance and resolve service downtime and network problems. - Resolving customer related issues. - Analysis of data from the network management systems for traffic and performance statistics and production of management reports. - Devising and implementing preventive maintenance techniques. - Answering customer calls when Customer Care Dpt. is not operating. - Performs other related duties as required. المهارات - 3+ years professional experience of telecomm networks, A working knowledge of management systems, Unix, Linux platforms, Networking knowledge. - Analytical thinking, fast reactions, problem solving ability, excellent communication skills. - Managing requirements: independent/unsupervised tasks fulfillment. Personality: Excellent verbal and written communication skills, responsibility, accuracy, analytical thinking, ability to find and select effective approaches. Education: Secondary school or higher - Engineering or a closely related field تفاصيل الوظيفة https://www.bayt.com/ar/kuwait/jobs/noc-engineer-4617286/ |
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