الوصف الوظيفي
Gauge client requirements to offer the perfect solution through fruitful interaction.
Cater to client queries by providing accurate data using appropriate communication channels.
Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
Keep records of customer interactions, process customer accounts and file documents.
Interact with the senior management to understand updated organizational policies and new products.
Collaborate with the technical team to solve ongoing issues with a product or service.
المهارات
Proven customer support experience.
Good listening skills with fluent communication to address all concerns and doubts of the customers.
Portraying impressive communication and interpersonal skills with good command of professional vocabulary.
Thorough understanding of setting priorities for a task to comply with the set deadlines and responsibilities.
Proficient in operating the latest versions of appropriate CRM software and Office Suite.
تفاصيل الوظيفة
منطقة الوظيفة الكويت
قطاع الشركة التصميم الداخلي
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي خدمة العملاء ومركز الإتصال
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
عدد سنوات الخبرة الحد الأدنى: 0 الحد الأقصى: 5
منطقة الإقامة الكويت
الجنس ذكر
الجنسية الدول العربية
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