Deliver on sales and customer satisfaction objectives
Maintains good relationships with customers by meeting and exceeding their expectations
Answers customers’ questions on the phone or introduces or refers callers to the appropriate person
Ensures customers’ awareness of all products and services available
Resolve complaints with sensitivity and involve others when needed
Addresses customer hesitation and resistance
Calculates cost allowances, fees, financing costs and down payments to arrive at the price of a vehicle
Ensures that the details of all vehicle transactions are accurately documented and registered
Conducts a memorable hand over with the customer
Networks by asking for referrals and following up on prospects (telephone prospecting/canvassing)
Prospects for new customers
Captures prospect information and maintains a prospect database
Communicates with customers periodically to ensure that positive relationships are maintained
Follow the Order-to-Delivery process to ensure customer satisfaction
المهارات
Skills, Knowledge and Experience required:
Bachelor’s Degree Or High School Degree
Minimum of 3 – 5 years sales experience with luxury brand (non-automotive luxury Brand will be considered).
Encouraging female candidates to apply for the above post.
Customer oriented and enjoys interaction with people.
Possess high level of selling and convincing skills.
Self-motivated with strong desire to a growing career
Team player and capable to adapt a new work environment and career
Good communication skills English and Arabic
تفاصيل الوظيفة
منطقة الوظيفة الكويت
قطاع الشركة الصناعات الثقيلة
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي المبيعات
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
عدد سنوات الخبرة الحد الأدنى: 3 الحد الأقصى: 5
منطقة الإقامة الكويت
الشهادة بكالوريوس/ دبلوم عالي
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