Dispatcher

الوصف الوظيفي
The dispatcher will be the main responsible for dealing with emergency alerts/calls received from customers, and working to provide emergency services through the company’s work protocols. He is also responsible for authenticating the case “confirming” it and referring it with all the customer’s data to the competent authorities in State 112, and he is responsible for following up on the communication emergency and confirm that it is met.

He must also deal with various cases of nervous tension, which amount to hysteria, and show the full ability to control the reports by following the appropriate procedures through the approved protocol in the company.

This job is subject to the shift system and is determined according to the work need

Job Responsibilities:

· Respond to Alarms / Emergency Calls
Definition of the communication
Follow appropriate procedures
Linking communications with the emergency room
Follow up on clients
Reports preparation
Ensure the safety of customers

المهارات
• Good Communication Skills

• Ability to follow instructions under pressure and adhere to them

• Ability to work under pressure

• Attention to detail

• Fast typing skills on the keyboard (120 words per minute)

• Have good listening and listening skills to assess the situation

• Promptitude

• The ability to control and adjust emotions

تفاصيل الوظيفة
منطقة الوظيفة الكويت
قطاع الشركة الاتصالات والشبكات
طبيعة عمل الشركة غير محدد
نوع التوظيف دوام كامل
الراتب الشهري $500 - $1,000
عدد الوظائف الشاغرة 1
المرشح المفضل
عدد سنوات الخبرة الحد الأدنى: 1 الحد الأقصى: 3
منطقة الإقامة الكويت

https://www.bayt.com/ar/kuwait/jobs/dispatcher-4524290/