Technical Support

الوصف الوظيفي
Rules:

Perform all types of hardware maintenance, configuration, and installation…etc., needed or recommended throughout Problem Diagnostics.
Recheck working properly after performing the planned maintenance to ensure adequacy of the diagnostics.
Answer user inquiries regarding computer software and hardware to resolve problems.
Enter commands and observe system functioning to verify correct operations and detect errors.
Setup equipment for employee use, performing and ensuring proper installations of cables, operating systems, and appropriate software.
Install and perform minor repairs to hardware, software, or peripheral equipment, following designs and installation specifications.
Maintain records of daily repair communication transactions, problems and remedial actions taken, and installation activities.
Refer major hardware, software problems or defective products to vendors for service.
Buy minor equipment needed for the operations of the IT department, like cables, connectors, and computer accessories.
Provide occasional on-call and after-hours support on a monthly rotating basis

المهارات
Skills:

Qualifications

Bachelor Degree / Higher Diploma in IT, or Computer Engineering or any related degree..
Technical support, customer orientation and professional communication..
Fluency in English..
Strong time management, analytical skills
3 to 4 years of experience
hardware knowledge
Education:

Business And Information Technologies

تفاصيل الوظيفة
منطقة الوظيفة الكويت
قطاع الشركة المحاسبة
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
عدد سنوات الخبرة الحد الأدنى: 3 الحد الأقصى: 4
منطقة الإقامة الكويت
الشهادة بكالوريوس/ دبلوم عالي

https://www.bayt.com/ar/kuwait/jobs/technical-support-4511812/