Senior Sales for OR

الوصف الوظيفي
Provide top level customer service that exceeds the expectation of customers
Achieve individual and store sales and KPI indicators by maximizing every opportunity to make sales
Perform till duties, including refund processing and price overrides
Identify the needs of customers and provide correct answers to them on questions concerning all products
Provide answers to questions relating to price, benefits, features, location, use of merchandise, etc.
Assist less experienced colleagues with answers to queries on issues they have no knowledge of
Stand in for the assistant manager or the store manager when needed
Provide support by acting as a key holder in meeting the needs of the business in the store whenever required
Provide support to new members of staff
Ensure proper customer records, security of stocks, and handling of cash in line with company processes and procedures
Responsible for timely and efficient delivering of all customer orders, as well as completion of repairs and engraving requests by customers; ensure records of customer requirements are kept accurately in accordance with company procedures
Receive and investigate complaint from customers and ensure successful and prompt resolution; develop acceptable solutions and make recommendations to the management of the store appropriately
Actively take part in all training events and meetings organized by the store
Take proper and accurate record for all stock, and check prices
Adhere to established safety and security procedures of company and ensure all potential health and safety issues are communicated promptly to the store manager
Perform other tasks the store manager may assign based on the store demands.

المهارات
Experience working as a sales consultant in a retail setting
Excellent written and verbal communication skills to enable effective communication across all levels in the company, as well as with external parties
Exception ability to drive through change and initiatives to achieve company goals
Strong ability to lead and plan the work of a sales team to achieve set company goals
Strong multitasking ability to handle various competing priorities and demands simultaneously without making mistakes
Strong ability to analyze risks, pre-empt customer needs, and work proactively, efficiently and effectively
Strong ability to attend to customers politely and respectfully, and to offer service that exceeds their expectations

تفاصيل الوظيفة
منطقة الوظيفة الكويت
قطاع الشركة البناء والتشييد
طبيعة عمل الشركة غير محدد
نوع التوظيف غير محدد
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني متوسط الخبرة
منطقة الإقامة الكويت

https://www.bayt.com/ar/kuwait/jobs/senior-sales-for-or-4502872/