Barista - Costa Coffee

الوصف الوظيفي
Job Summary:

Assistant Store Manager takes accountability for the day to day running of the store, and in the Store Manager’s absence. Ensures that all tasks are completed to deliver great coffee to our customers at all time.

Job Responsibilities:

Lead the team on shift to deliver the best coffee experience to every guest
Manage the stock and order systems for food and consumables ensuring that the store has all supply of items for the customer
Ensure all cash and store are kept secure
Ensure the store is opened and closed – adhering to all Costa standards, policies & procedures
Ensure complete customer satisfaction – completing all relevant Costa Check, standards, food & health and safety checks
Train and coach team members as required to support them in delivering their roles effectively
Communicate on daily basis with the team
Deal with and resolve customer complaints in line with company policy/ procedures
Monitor the Store KPI reports and take daily action as required
Support the Store Manager in organizing and delivering team meetings
Implement marketing updates and new POS as directed by the Store Manager
Complete team member one to ones as directed by the Store Manager
Ensure effective control of labour and that every team member is deployed in an appropriate manner
Take initiative to develop store sales & involve in local store marketing
Perform all tasks as defined in the Barista and Barista Maestro’s Job Descriptions
Support store management team to deliver the annual budget and KPIs

المهارات
Candidate Requirements:

Friendly
Communicate confidently with customers
Flexible approach
Presentable
Reliable and flexible/committed
Ability to engage the team
Show initiative
Worked in customer facing environment/hospitality industry
Supervisory experience

Education:

· Diploma or Graduate

تفاصيل الوظيفة
منطقة الوظيفة الكويت
قطاع الشركة إنتاج الأغذية والمشروبات
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الاستقبال والضيافة
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 30
المرشح المفضل
المستوى المهني مبتدئ الخبرة
منطقة الإقامة الكويت
الشهادة الثانوية العامة أو ما يعادلها
العمر الحد الأدنى: 24 الحد الأقصى: 37

https://www.bayt.com/ar/kuwait/jobs/barista-costa-coffee-4378037/