IT Administrator
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الوصف الوظيفي a. Administrator for Network and Systems to ensure desired uptime of IT services (including internet, Servers, Firewall, Email, Security, WIFI, Access control and Software) b. Plan and ensure higher uptime & availability of IT services during special events and meetings. c. Ensure confidentiality of all implemented systems and software. d. Interact with vendors for IT Software and other services to ensure timely resolution. e. Recommend changes or enhancements of overall IT. 2- IT Support Services: a. Responsible for IT support to ensure that end-user (Management/Staff/Guests) problems are responded and resolved in a timely and effective manner. b. Communicate effectively with users; especially senior users to assess support needs, assist in the identification of technology needs, and respond to users service/security concerns. c. Monitor, Track and analyze support calls and ensure quality improvements. d. Ensure smooth IT support during special events and meetings. e. Develop and maintain guidelines and procedural documents. 3- Asset and Inventory: a. Manage inventory of IT assets. b. Ensure licenses compliances, warranties, support contracts and renewals of IT assets. c. Ensure IT asset transfer tracking and disposal as per approval0approved policy. المهارات Good understanding of IT Administration and support. Experience of managing IT for corporate office or senior management would be desirable. Ability to perform under pressure and ensure integrity. تفاصيل الوظيفة https://www.bayt.com/ar/kuwait/jobs/it-administrator-4465786/ |
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