الوصف الوظيفي
Purpose of Job: The position serves as a frontliner of the business. It is responsible to achieve given sales target, comply in the required Customer Service Standards. Essential Duties and Responsibilities: - Maintains efficient/effective customer service using the CS and Selling Process at all times - Maximizes sales opportunities in the process of closing a sale during customer encounters - Performs the following functions to drive more sales: - Attends and assists customers in the selection and choice of merchandise - Presents features, functions, purposes, benefits, uses, brand and quality of the products - Ensures to push suggestive selling techniques by offering other product alternatives - Replenishes items on display and ensures availability of items in the selling area - Merchandises and arranges display of items - Monitors movement of items and informs the store/showroom management team of the fast and slow moving items as basis for future replenishment activities - Updates the Line Manager of inter-store/showroom transfers to ensure quality/adequate quantity of merchandise and timely delivery of items - Ensures that all items in the selling area are properly displayed and merchandised, with correct prices, with labels and security tags - Promotes and supports store/showroom campaigns, brand marketing strategies, activities, promotions and loyalty programs - Helps implement health, safety and security control and practices in the workplace - e.g., merchandise loss, damage, pilferage, theft, fire prevention, etc. - Assists in periodical/yearly store/showroom inventory/stock-taking - Deals with customer queries and routine product questions utilizing store/showroom and product knowledge - Handles customer complaints and directs concerns to appropriate channels when necessary - Ensures cleanliness and orderliness in cleaning the store/showroom if necessary and proper stocking of items - Supports management decisions, requirements, expectations - Commits to follow and observe all store/showroom policies, rules and regulations - Performs other related duties and responsibilities as directed by his/her Line Manager/s
المهارات
Previous experience with customer service or sales support background - Bilingual - Arabic and English is a plus factor Core Competencies - Achievement Orientation - Customer Service Focus - Interactive Communciation - Teamwork and Cooperation
تفاصيل الوظيفة
منطقة الوظيفة الكويت
قطاع الشركة البيع بالجملة
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي المبيعات
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني مبتدئ الخبرة
عدد سنوات الخبرة الحد الأدنى: 1
منطقة الإقامة الكويت
الشهادة الثانوية العامة أو ما يعادلها
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/kuwait/jobs/sales-associate-3808303/
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