Category Advisor

Brandvenue is looking for Category Advisors on behalf of a new client in Amman.
Do you see yourself working for a multinational company with more than 57.000 employees around the world
and offices in 200 countries? Do you want to be the face of a company and be at the touchpoint of
consumers? Do you prefer to talk and interact with people? Then we invite you to explore the job opportunity
as Category Advisor for a client of ours.

Category Advisor – the role:
Working with the local key account manager, you are the solution expert in achieving customer and company
share gain in the marketplace. You will be working at airport shops, having the main task of informing and
aiding customers in their choices within a product category.
Responsibilities:
Customer service
- Approaching possible customers in a responsible way and within regulation
- Interact with confidence and clarity to ascertain the customer needs
- Build and maintain contact with regular travelers
Driving sales
- Increasing product sales, with emphasis on the represented brand, as well as cross-category sales
- Ensure product availability and attractive display in the shop
- Supporting monthly sales targets set for the category, brands, etc.
Category support
- Continuously ensure that products are not out-of-stock
- Maintain agreed planogram for the brands
Communication
- Maintain a strong and healthy relationship with the customer and other outlet staff
- Ensure open and regular communication with key report contact of issues/highlights
- Provide information about special and interesting customer behavior
Key Success Factors:
- Achieve specific targets
- Accurate completion of required reports
- Excellent attendance
- Maintaining a professional appearance and attitude at all times during the job
- Effective customer engagement; direct contact and dialogue
- Focus promotional brand vale and benefits are communicated in a responsible way and within regulation
- Take full ownership for delivering against agreed action plans and set objectives
Qualifications:
- Professional and well maintained appearance
- Strong selling skills
- Speak English and local language
- Previous experience in a retail or customer service is an advantage
- Knowledge and passion for brands and their importance
- High degree of self-initiative
- Excellent communication and influencing skills
- Customer service proactive attitude

Send your CV at