- Act as first point of contact with the customer for open cases
- Perform detailed case analysis by gathering logs, screenshots, and try to reproduce the problem
- Provide the customer with known workarounds and resolutions
- Install and activate Globitel products inside and outside Jordan
- To assist in installing patches/fixes through VPN connections and update the Site Map Document
- Performing acceptance test procedures for the newly installed platforms
Qualifications:
- Telecommunication Engineering or Computer Engineering
- Fresh graduates to 2 years of experience
- Very good English skills
Interested and qualified candidates can send their CVs to adding the position title in the subject of the email.
You can register your CV at bayt.com to apply for premium jobs.
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