Airport Services Supervisor

Qatar Airways

Welcome to a world where ambitions fly high

From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.

We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.

We offer competitive compensation and benefit packages and Doha based employees receive a range of allowances and enjoy a tax-free income.
About Your Job: You will supervise the smooth flight-handling activities such as flight editing, check-in, transfers and boarding as well as coordinate with ramp and ground handling activities to meet high standard operations and on-time schedule daily. In the dynamic working environment, you are required to be flexible and tactful with excellent trouble-shooting skills to deal with flight delays, disruptions and, any other challenges. Further to this you will roster duty for Customer Service Agents efficiently, review aircraft allocations and liaison to Airport Services Duty Officer.
In order to be successful in this role, you will build an effective team with leadership and management skills professionally by directing staff and evaluating performance to provide constructive feedback. And you will also generate various reports and always keep the workplace neat and tidy as well as offering support to the Airport Service Manager in implementation of training and remaining Qatar Airways strategy.
About You: You must have a High School leaver’s certificate (passed High School exams) with a recognised IATA or Airline Certificate being highly desirable. You must have at least 2 years’ Airline experience covering passenger handling and passenger operations with supervisory experience preferred.
You must have a good command of English and Arabic in order to represent the airline. Good understanding of an overall knowledge of airport functions according to ICAO, IATA and local authorities in terms of passenger and baggage handling, weight and balance and D.G.R are also required.