الوصف الوظيفي
Designing and implementing new network solutions and/or improving the efficiency of current networks
Investigating faults in the network and assist the IT team to ensure the highest levels of systems
and infrastructure availability
Assist in administrating AD domain, file servers and VMware vSphere
Configuring firewalls, routing, and switching to maximize network efficiency and security
Maximizing network performance through ongoing monitoring and troubleshooting
Install, configure, test, and maintain operating systems
Arrange scheduled upgrades plans
Updating network equipment to the latest firmware releases
Provide technical assistance and support for incoming queries and issues related to computer
systems, software and hardware.
Perform remote troubleshooting through diagnostic techniques and pertinent questions.
Walk the customer through the problem-solving process.
Direct unresolved issues to the next level of support personnel.
Write technical training manuals
Run reports to analyze common complaints and problems.
Assist with onboarding of new users.
Keep inventory of all equipment, software, and licensed users.
Work on deploying security solution and patches on devices and servers
المهارات
Experience in installing, configuring, and supporting network equipment including routers, proxy servers, switches, WAN accelerators, DNS and DHCP and IP telephony
A strong drive to provide excellent customer service and experience, coupled with an awareness
of prioritization of tasks, stakeholders, budget, and time.
Experience in 365 admin center and help users with its applications
Project management skills and ability to manage vendors.
Self-development skills with a willingness to keep up to date with fast changing trends.
Ability to work independently and be self-motivated with minimal supervision and assistance.
Ability to work within a fast-paced environment and adapt to change.
Ability to express complex technical concepts effectively, both verbally and in writing.
Occasional travel to remote areas and other offices.
The nature of the position may occasionally require work to be performed at non-standard hours and on weekends.
Degree in computer technology.
Professional certifications are a plus
تفاصيل الوظيفة
منطقة الوظيفة الشارقة, الإمارات العربية المتحدة
قطاع الشركة النفط والغاز
طبيعة عمل الشركة شركة توظيف
الدور الوظيفي تكنولوجيا المعلومات
نوع التوظيف عقود
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 2
المرشح المفضل
عدد سنوات الخبرة الحد الأدنى: 8
منطقة الإقامة الإمارات العربية المتحدة
الجنس ذكر
الجنسية الدول العربية
الشهادة بكالوريوس/ دبلوم عالي
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