الوصف الوظيفي
Customer Services and Data Analyst Executive up to 4K AED+ for a Leading Fragrance Manufacturer in Sharjah
POSITION: Customer Services and Data Analyst Executive
SALARY up to 4,000 AED full package depending on your qualifications and experience plus transportation
HIRING COMPANY: Leading Fragrance Manufacturer
LOCATION: Sharjah, UAE
AVAILABILITY: Can join immediately (max 1 month)
EMPLOYMENT TYPE: Full-time
JOB DESCRIPTION:
Develop internal process to resolve and reduce customer complaints and establish good rapport with your customers
Ensure Order fulfilment and service deliverables are achieved as per customer requirements
Interacting with customers to serve their needs.
Overseeing deliveries from PO to dispatch until final delivery.
Drive improvements in business processes, work towards improving ERP system and reduction of manual work.
Work closely with internal departments to understand key issues and take corrective action to meet customer demands
Collect, analyze, evaluate and report data in order to increase sales productivity and profitability.
Analyze stock and sales reports in a timely and accurate manner; describe results to the Senior Management and customers.
Collect sales records, analyzes sales and profit trends by market and customer segmentation.
Prepare product wise sales analysis and report on fast and slow-moving products.
Monitor monthly sales budget and support in target achievement
المهارات
CANDIDATE PROFILE:
Open to any nationality
Female/Male, 32 years old and below
EDUCATION/EXPERIENCE REQUIRED:
Bachelor’s degree in Commerce or any relevant course
Minimum 3-5 years experience in Customer services and Sales Data Analysis
Customer-centric background from FMCG industry is an advantage
Experience in using ERP software, preferably in JD Edwards.
Strong technology skills (Advanced MS Excel skills and PowerPoint) are a must
Must be proficient at MIS reporting
Very good organizational ability
Able to focus with complete customer-centric approach on deliverables affecting the service levels
Very good command over the English language including demonstrated oral, written and presentation abilities
Some understanding of GCC import/export documentation
تفاصيل الوظيفة
منطقة الوظيفة الشارقة, الإمارات العربية المتحدة
قطاع الشركة السلع الاستهلاكية سريعة التداول
طبيعة عمل الشركة شركة توظيف
الدور الوظيفي خدمة العملاء ومركز الإتصال
نوع التوظيف دوام كامل
الراتب الشهري $1,000 - $1,500
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 3
منطقة الإقامة الإمارات العربية المتحدة
العمر الحد الأقصى: 32
*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/uae/jobs/customer-services-and-data-analyst-executive-for-a-leading-fragrance-manufacturer-in-sharjah-4142761/
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