Global Support: Customer Service & Project Management

الوصف الوظيفي
A global HR consulting company is looking for new members to join our Global Support Team. The main requirement of the role is to assist us with our day-to-day business operations, customer support and project management.
The core function is to provide excellent customer service and product support to our existing clients. In addition to this, you will be required to support the various client projects, assisting business development and other functions such as providing administrative support to our daily business operations and client project delivery. This also includes analytics and dashboard designing.
- Basic customer and product support through email/phone
- Processing new sales leads
- Managing the correspondence between the sales team and their clients
- Monitoring customer accounts, client projects, etc
- Providing data and reports to help the sales team
- Keeping track of sales targets
- Scheduling diaries, appointments
- Project management
- Proposals, analytics and dashboard designing
Experience in Human Resources and human capital consulting will be an advantage but not mandatory.
About Us:
Mentis® is a global expert in talent management, from strategy and assessment to the development of highly capable leaders and professionals. Our services incorporate cutting edge technology and behavioral sciences to address complex people management challenges for many of the world’s leading companies and brands. We also provide innovative talent dashboards for easy visualization of people data. We place the customer at the heart of who we are and what we do, from psychometric assessment to executive coaching.
المهارات
Good customer care skills
Good written and verbal English
Accuracy and attention to detail
Good organisational skills
Good computer skills
An ability to work under pressure and to deadlines, comfortable with ambiguity
An ability to work independently and as a team
Good administrative skills, quick to learn and proactive
تفاصيل الوظيفة
منطقة الوظيفة الشارقة, الإمارات العربية المتحدة
قطاع الشركة دعم الأعمال
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الموارد البشرية والتوظيف
نوع التوظيف دوام كامل
الراتب الشهري $1,000 - $1,500
عدد الوظائف الشاغرة 2
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 2
الشهادة بكالوريوس/ دبلوم عالي

*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/uae/jobs/global-support-customer-service-project-management-3938040/