Asst CRM Manager / Asst Customer relationship manager

الوصف الوظيفي
• Provide full and detailed reporting on progress of sales, collections and outstanding to the department head on a weekly/monthly/quarterly and annually basis.
• Providing customers with detailed payment breakdown and expected due dates (upcoming payments, due for current milestone, due for current year, remaining balance and paid to date.
• Managing/collecting and updating all required documentation from buyers prior to execution of any agreement (ID copies, notarized POA, legal guardianship, physical address, valid contact details etc..)
• Maintain a list of all sales inquiries and potential buyers.
• Preparation (systematically/manually) and execution of new reservation forms subject to complete/approved booking request by Sales
• Issue notices to buyers and invitation letters to sign SPAs/ execute a milestone payment, unit Inspection and hand over… as well as pre-reminders, reminders
• Assisting customers with Legal documentation, act as intermediate between client and legal department.
• Ensure that all agreed CRM systems and processes are followed, maintained and practiced by the CRM Team.
• Handling the Initial and the final Registration of Sale and Purchase Agreement.
• Key contact with Banks to assist in mortgage funding, payment processing, telegraphic transfers investigation.
• Analysing customer call flows and call centre reports.
• Evaluating current state of CRM activity and identifying and prioritizing potential CRM initiatives.

المهارات
“Customer relationship”, “Client relationship”, “Tenant relationship”,

تفاصيل الوظيفة
منطقة الوظيفة الشارقة, الإمارات العربية المتحدة
قطاع الشركة العقارات
طبيعة عمل الشركة شركة توظيف
الدور الوظيفي خدمة العملاء ومركز الإتصال
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني إدارة
عدد سنوات الخبرة الحد الأدنى: 4 الحد الأقصى: 10
منطقة الإقامة الإمارات العربية المتحدة
الجنس ذكر
الجنسية الأردن; الإمارات العربية المتحدة; البحرين; الجزائر; السودان; الصومال; العراق; الكويت; المغرب; المملكة العربية السعودية; اليمن; تونس; جزر القمر; جيبوتى; سوريا; عمان; فلسطين; قطر; لبنان; ليبيا; مصر; موريتانيا

*** تقدم على الرابط التالي : Apply on the following link ***
https://www.bayt.com/ar/uae/jobs/asst-crm-manager-asst-customer-relationship-manager-3860916/