Application Support Consultant

Exciting Opportunity Alert!
Join Us in Dubai as an Application Support Consultant!
Knowledge of Kony/Temenos Infinity Fabric platform required
Are you ready to embark on a journey of innovation and excellence in Dubai? We’re thrilled to announce a captivating opportunity for an Application Support Consultant to join our dynamic team.
Job Title: Application Support Consultant
Location: Dubai, UAE
Salary Bracket: AED 15,000 - AED 18,000
Benefits: Medical Insurance, Yearly Flight Ticket
Key Responsibilities:
• Provide ongoing technical maintenance and usage support for business applications.
• Ensure adherence to availability and capacity standards.
• Keep superiors updated on issue statuses and resolutions.
• Coordinate on-call support and problem resolution.
• Stay updated on relevant technology and systems.
• Track and ensure timely resolution of pending issues.
• Provide support beyond office hours when necessary.
• Deploy fixes and patches, coordinate testing completion.
• Validate changes and guide users accordingly.
• Adhere to organizational processes and standards.
• Maintain Disaster Recovery plans and procedures.
• Assist in the continual improvement of the Quality management system.
• Maintain SOPs and documentation related to team activities.
Job Specification:
• Bachelors in Computer Science/Engineering or Equivalent.
• 4-5 years of experience in a similar role.
• Experience in the financial industry preferred.
• ITIL certification is advantageous.
• In-depth knowledge of Websites, Internet & Mobile banking applications.
• Knowledge of Kony/Temenos Infinity Fabric platform required.
• Knowledge of Progress Sitefinity platform is a plus.
• Knowledge of app publishing and mobile device management.
• Knowledge of Website Platforms and IIS administration.
• Knowledge of .Net, JAVA & Unix shell scripting.
• Knowledge & experience in MS SQL DB scripting required.
APPLY HERE
https://gulfcareerhunt.com/application-support-consultant-dubai-uae-3/