We’re currently hiring for Service Desk Lead: Dubai, (Onsite)
Position: Service Desk Lead
Location: Dubai
Job Description:
• Responsible for managing End user support activities.
• Responsible for Incident Handling, Service Requests and Escalation Management.
• Ensure 100% SLA compliance & driving initiatives to improve SLAs by analysis and Responses.
• Should be an active Team Player across various IT domains.
• Managing Incidents, Requests, Problem & IMAC
• Support the following technologies: Windows 10, MS Office, Basic LAN /WAN Issues, Wi Fi Configuration, Application Software Configuration, VOIP Phone, and others as assigned
• Professional and proactive approach in resolving End User issues.
• Owner for Daily/Weekly/Monthly reviews for the tower
• ITIL V3 Foundation Certified
• Good Communication skill, English and Arabic
APPLY HERE
https://gulfcareerhunt.com/service-desk-lead-dubai-uae-2/
You can register your CV at bayt.com to apply for premium jobs.
Sorry, email is removed for this job as it has been more than 30 days since it was published, you can return to the main page by clicking on the link above to see the latest jobs published daily.
Printable Page 
Report Advertisement