Hiring Analyst Application Support – Auxiliary Systems
Location: Dubai
Skills and Experience:
• ITIL & Six Sigma certification
• Knowledge in Automation, BPM, loan origination systems
• Basic knowledge of core banking functionalities.
• 3+ years supporting auxiliary Systems in banking environment
• To ensure optimum availability of auxiliary service assigned as per service catalogue.
• Monitor service outage / deterioration related alerts and take necessary action for permanent resolution.
• Troubleshooting, debugging, and timely resolution of problem reported. Technical glitches should be immediately escalated to vendors for permanent resolution.
• To ensure timely update of bug fixes and patches following approved change and release management policies.
• Ensure support and maintenance contracts are renewed.
• Ensure enterprise data is safe and protected.
• Ensure Production and DR sites are in sync and the same has been tested as per published schedule.
• Ensure satisfactory audit ratings through strict adherence of policies, processes and procedures.
• Ensure all new business initiatives are supported based on the measurable set in KPI.
• Ensure measurable KPI are set and monitored.
• Participate in the annual IT Budget process.
• To define, implement and enhance Application and Webserver baseline standards in line with business goals.
• AMC Terms & SLAs
• Suggestion / Recommendations on application development and deployment methodologies for newly procured and existing application enhancements.
• Suggestion / Recommendations on integration methodology needed for integrating applications used within the data center
APPLY HERE
https://gulfcareerhunt.com/analyst-application-support-dubai-uae/
You can register your CV at bayt.com to apply for premium jobs.
Sorry, email is removed for this job as it has been more than 30 days since it was published, you can return to the main page by clicking on the link above to see the latest jobs published daily.