الوصف الوظيفي
We are seeking an experienced IT Technical Support professional to join our team in UAE. As an IT Technical Support, you will be responsible for providing technical assistance and support for our users, ensuring that all IT-related issues are resolved in a timely and effective manner.
Key Responsibilities:
Responding to IT-related queries and issues from users
Providing technical assistance and support to users, including hardware and software troubleshooting, installations, and upgrades
Installing and configuring POS hardware, software, systems, networks, printers, and scanners
Managing and monitoring the company’s IT support system, including urgent calls.
Maintaining accurate records of all IT-related issues and resolutions
Collaborating with other IT team members to identify and implement process improvements
Maintaining a high level of customer service and satisfaction
المهارات
Requirements:
Proven experience as an IT Technical Support Professional
Strong knowledge of POS hardware, software, and networking systems
Excellent communication and problem-solving skills
Ability to work independently and as part of a team
Valid UAE driving license (it’s a must)
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة خدمات تكنولوجيا المعلومات
طبيعة عمل الشركة غير محدد
الدور الوظيفي تكنولوجيا المعلومات
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
منطقة الإقامة دبي, الإمارات العربية المتحدة
الجنس ذكر
الجنسية الفلبين; الهند
الشهادة الثانوية العامة أو ما يعادلها
https://www.bayt.com/ar/uae/jobs/it-technical-support-professional-4676609/
Printable Page 
Report Advertisement