الوصف الوظيفي
Deal with the organization’s telephonic conversations with utmost diligence and punctuality.
Provide accurate information to the caller, catering to all the necessary inquiries.
Explain all the essential details of the organization’s products and services to captivate the customer’s attention.
Contribute to the company’s growth by improving the number of connections using pleasant and informative conversations.
Back up all the call history details by effectively utilizing the company’s call center database.
Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time.
المهارات
Proven track record of handling all the duties and responsibilities of a call center agent or associate.
Strong phone and verbal communication skills.
Ability to multi-task.
Proficient in using modern communication tools and software for facilitating formal routine processes.
Good command of effective negotiations with a knack for explaining all the benefits of a product or service.
Ready to adapt and elevate existing skills based on improvement feedback.
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة الاستعانة بالمصادر الخارجية لخدمة العملاء
طبيعة عمل الشركة غير محدد
الدور الوظيفي خدمة العملاء ومركز الإتصال
نوع التوظيف دوام كامل
الراتب الشهري $2,000 - $3,000
عدد الوظائف الشاغرة 5
المرشح المفضل
الجنسية سريلانكا
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