Operations Supervisor

الوصف الوظيفي

Experience

· Minimum 2 years of supervisory experience preferably in Entertainment & Leisure.

· A passion for sports and adrenaline-based activities is highly important.

Professional and Personal Skills

· Excellent communication and interpersonal skills.

· Strong organizational, problem solving and analytical skills

· Energetic, approachable & flexible

· Ability to lead & motivate a team in a friendly and efficient manner.

· Excellent customer service skills

Other requirements

· Highly fluent in English. Bilingual is a plus.

· Available to work in shifts, on weekends & public holidays.

What we offer:

· Excellent working environment

· Substantial career progression

· Market competitive salary package based on experience

· Standard benefits as per the labor law.

Job Description:

· Position reports to Operations Manager.

· Manage a team of floor staff, receptionist/café staff and cleaners.

· Ensure the development of staff work schedules and recommend approval or dis-approval of leave requests to Operations Manager

· Motivate the staff, organize team meeting as required to keep team informed of relevant information.

· Responsible for addressing day to day performance issues in a timely manner.

· Correspond with and provide regular reports to Operations Manager.

· Maintain a safe, clean and hazard-free facility.

· Respond to and take appropriate action to resolve concerns and complaints from customers and subordinates

· Personally, handle issues requiring or requesting the correspondence of a Manager.

· Help with development and facilitation of the department training programs, manuals, and procedures under the supervision of the Operations Manager

· Conduct frequent inspections of the facility to ensure compliance with policies and procedures.

· Host and lead groups of customers for events such birthday parties, school trips and corporate & team outings.

· Enforce safety rules and ensure customers get the safest, most enjoyable experience possible whilst enthusiastically ensuring a party atmosphere like no other.

· Whenever required, perform duties of Floor Staff as well.

المهارات
Verbal and written communication skills.
Flexibility and versatility.
Ability to research and think critically.
Interpersonal skills.
Creativity.
Attention to Detail.
Strong Knowledge of Production.
Knowledge of working with Kids in the entertainment Industry.

تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة الترفيه
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الإدارة
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1

https://www.bayt.com/ar/uae/jobs/operations-supervisor-4676825/