Workforce management associate

الوصف الوظيفي
United Arab Emirates

Mar 27, 2023

Contract Full time

Our client is into the Retail Industry. They are now looking for a Workforce Management Associate to join them.

Roles & Responsibilities:

Performs call monitoring and provides trend data, quality reports, and feedback to Director, Member Connect.
Participates in the design of call/email monitoring formats and quality standards.
Uses quality monitoring data management system to compile and track performance at team and individual levels.
Coordinates and facilitates call calibration sessions for call center staff.
Perform other duties as assigned.

المهارات
Preference

Immediate Joiners
Qualifications:

4 years of experience in a similar role
Should be well versed with Microsoft office tools (excel, Microsoft access, visual basic)
Benefits:

Medical Insurance
Visa

تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة وكالات التوظيف
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الموارد البشرية والتوظيف
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
عدد سنوات الخبرة الحد الأدنى: 4

https://www.bayt.com/ar/uae/jobs/workforce-management-associate-4676766/