الوصف الوظيفي
United Arab Emirates
Feb 9, 2023
AED 4500 - AED 5000
Contract Full time
Our client is one of the largest electronic brand. They are now looking for a Call Center Agent
to join them.
Roles & Responsibilities
Take customer calls and provide accurate, satisfactory answers to their queries and concerns
De-escalate situations involving dissatisfied customers, offering patient assistance and support
Call clients and customers to inform them about the company’s new products, services and policies
Guide callers through troubleshooting, navigating the company site or using the products or services
Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
Collaborate with other call center professionals to improve customer service
Help to train new employees and inform them about the company’s customer management policies
Benefits
Employment Visa
Medical Insurance
المهارات
Preference
Immediate Joiners
Arabic Speakers
Prior work experience in call center with any electronic brand for at least 1 year in similar position
Qualifications
High School / Bachelor’s degree in any related field.
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة وكالات التوظيف
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي خدمة العملاء ومركز الإتصال
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
https://www.bayt.com/ar/uae/jobs/call-center-agent-4662717/
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