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الوصف الوظيفي • Lead the enterprise governance for IT and OT. • Monitor the functioning of the IT Governance committees and workgroups to ensure they meet, collaborate, report as per their respective charters. Operational • Lead IT risks and mitigation plans. • Lead service management, quality and performance. • Manage the implementation of industry quality standards. • Manage all GIT related audits (external and internal) and closure of audit points. • Manage development of the enterprise governance framework for IT and OT. • Lead the development of IT processes, policies and procedures and ensure compliance. • Lead IT governance awareness sessions across ENOC. • Lead the implementation of governance programs, committees and bodies. • Lead the IT service catalogue management and maintenance process. • Manage the Service Level Agreements (SLA) and Operational Level Agreements (OLA) for all IT services. • Lead the periodic measurement of service levels and reports escalations. • Lead the IT service lifecycle from planning to sunset. • Monitor monthly and quarterly compliance results, identify compliance gaps and ramifications, and manage the development of corrective actions that tackle the root causes. Financial Management • Prepare and endorse the IT governance budget. • Manage and report on IT governance financial spending. • Oversee the development of IT governance initiatives TCO (Total Cost of Ownership) and ROI (Return on Investment). People and Talent Management • Formulate workforce planning reports and talent acquisition plans. • Set performance management objectives for all reportees and perform mid-year and year-end performance reviews. • Manage the team’s productivity to achieve the set KPIs and service levels. • Develop and coach the team to enhance their knowledge, skills, and performance. • Manage and resolve team conflicts. Stakeholder Management • Build strong relationships and working collaboratively with internal/external stakeholders and customers to achieve objectives. المهارات • Degree: Minimum Bachelor’s degree in Computer Science, Engineering or Business field or equivalent. • Required professional certifications: Industry certification in IT Governance (CGEIT, COBIT 5, etc.), Risk Management (e.g. RMP, etc.). Experience • 10+ years of relevant Information Technology experience. • 3+ years of proven experience in working with governance standards, frameworks, policies and procedures for enterprise IT. تفاصيل الوظيفة https://www.bayt.com/ar/uae/jobs/cyber-security-governance-manager-4662604/ |
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