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الوصف الوظيفي · Hold regular briefings and meetings with all head of departments. · Ensure full compliance to hotel operating controls, SOP’s, policies, procedures, and service standards. · Lead all key property issues including capital projects, customer service and refurbishment. · Handling complaints, and oversee the service recovery procedures. · Responsible for the preparation, presentation and subsequent achievement of the hotel’s annual Operating Budget, Marketing & Sales Plan and Capital Budget. · Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded. · Ensure all decisions are made in the best interest of the hotels and management. · Deliver hotel budget goals and set other short- and long-term strategic goals for the property. · Developing improvement actions, carry out costs savings. · A strong understanding of P&L;statements and the ability to react with impactful strategies · Closely monitor the hotels business reports daily and take decisions accordingly. · Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, on target and accurate. المهارات تفاصيل الوظيفة https://www.bayt.com/ar/uae/jobs/general-manager-4-star-male-hotel-4653634/ |
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