Application Production Support

Urgent Hiring for Application Production Support in Dubai
• Minimum 2 years of professional experience in Banking & Finance industry
• Minimum 5 years professional experience in production support
• Knowledge/exposure to complex environment
• Agile working practices
• Solid knowledge of SQL scripting
• Good knowledge of windows & Unix servers
• Experience of working in agile teams as part of a squad.
• Experience working in Banking or Finance Industry
• Working knowledge in technical aspects of Data Governance including glossary, metadata, data quality, master data management & data lifecycle management
• Has knowledge of TCS BaNCS application, backend and front END
• Understands SWIFT, FTS , WPS, DDS ,NEFT ,RTGS ,SARIE and ACH Payments
• Has knowledge of shell scripting, Jboss , Oracle , spring ,hibernate , programming Language.  .
• Coordinating with TCS Offshore Level 3 support team for getting fixes related to Production issues and help deploying these fixes
• Support testing for Production issues
• Updating status of the ticket in defect management tool
• Creation of Problem tickets and providing complete information to TCS L3 support and testing team
• Supporting for Urgent / Crisis / Critical production support activity
• Hot fixes Deployments
• Supporting with Data Extraction / EDW report queries
• Publishing CCN Dashboard every day
• Publishing Payment hub Dashboard to management
• Creating Monthly CR in Remedy
• Daily Recon for FTS files
• Daily Recon for WPS files
• Daily Recon for DDS files
• Daily Dashboard analysis for Pending transactions crossing TAT defined by Business
• Sharing Volume data for Management when ever asked
• Monitoring Alerts and acting on it
• Acknowledging and acting on command center Calls
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https://gulfcareerhunt.com/application-production-support-dubai-uae/