Director of Operations

الوصف الوظيفي
Director of Operations (Fitness Industry)

Main Responsibilities:

· Building the fitness department infrastructure and overseeing the day-to-day operations of the facilities, exercise equipment area, aerobic/dance studio, spa facilities and locker rooms.

· Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements

· Revise and/or formulate policies and promote their implementation

· Manage relationships/agreements with external partners/vendors

· Developing and modifying the company operations manual to include information regarding departmental policies, procedures, customer service standards, employee development and evaluations and department administrative requirements

· Manage procurement processes and coordinate material and resources allocation

· Oversee customer support processes and organize them to enhance customer satisfaction

· Developing, maintaining, and monitoring the customer service standards and measures.

· Recruiting, hiring, developing and oversee the management of the fitness department team members including fitness coordinators, fitness monitors, personal trainers, group trainers and any contracted service providers.

· Controlling, monitoring, and forecasting the budgetary needs of the business across all club locations.

المهارات
Essential characteristics:

· Bachelor’s degree in Business or Operations Management or relevant experience.

· 4+ years’ work experience as an operations Director or similar role.

· Excellent communication skills.

· Outstanding people and leadership skills.

تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة خدمات الرعاية الصحية الأخرى
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي الإدارة
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1

https://www.bayt.com/ar/uae/jobs/director-of-operations-4651829/