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الوصف الوظيفي Toby’s Estate Coffee Roaster is seeking a motivated area manager to oversee stores throughout Dubai. The successful candidate will have strong leadership and interpersonal skills, as well as a proven track record in meeting sales and revenue targets. We’re looking for a professional who has experience managing teams and maximizing productivity. The ability to work independently is essential. The successful candidate will be ready to build long-term relationships with stores in the region and ensure quality consistency across each individual location. Priority will be given to those with experience in the hospitality industry of over 3+ years in a similar position. Key Responsibilities & Accountabilities: · Must be highly-motivated with a positive attitude · Experience of pre-openings for new coffee outlets or restaurant · Willingness to adapt change, champion new ideas and being creative · Formulate fruitful business development strategies to ensure long-term success · Report to senior executives on progress and issues on a regular basis · Evaluate performance using key metrics and address issues for improvement · Deal with problems by providing creative and practical solutions · Ensure compliance with company’s policies and operational guidelines · Undertake sound financial management to ensure stores are profitable and stay within budget · Leading multiple store teams to drive customer service standards · Provides on-going coaching and performance feedback to staff members. · Assigns daily tasks to staff and ensures that the tasks are performed correctly and in a timely manner while maintaining high standards of customer service. · Manages the maintenance of inventory level within guidelines established. · Maintain a safe work environment by enforcing all safety standards. · Lead all aspects of retail operations such as merchandising, sales, customer service, inventory, personnel and payroll management. · Communicate with clients on a regular basis. · Ensure quality consistency across the region. · Maximize sales and profitability in the region. · Set standards and objectives for different stores and departments · Optimize and oversee operations to ensure efficiency المهارات · Minimum of 3 years’ experience as a district or area manager of multi-unit operations. · BSc/BA in business administration, retail management or similar field · Good knowledge of MS Office. · Knowledge of business procedures and functionality. · Willing to travel. · Proven track record of meeting sales targets · Knowledge of performance evaluation metrics and principles · Sound understanding of optimization of store operations and standards for success · Working knowledge of ERP software · Exceptional communication and interpersonal abilities · Excellent organizational and leadership abilities · Strong business acumen with a strategic orientation · Excellent problem-solving abilities Skills: · Extensive coffee knowledge or the ability to obtain product knowledge. · Reliable with strong sense of responsibility plus problem solving ability. · Strong organizational skills and ability to multi-task in a fast-paced environment. · Strong customer service skills. · Knowledge of administrative aspects of store operations. · Basic computer skills and ability to quickly learn new technology systems. · Ability to work cohesively with fellow colleagues as part of a team. · Strong interpersonal and problem-solving abilities. · Excellent communication and organizational skills. · Ability to write reports & standard of performance manuals. · Be able to work well under pressure and motivate the team around them. · Be enthusiastic, knowledgeable and resourceful, with an eye for detail. تفاصيل الوظيفة https://www.bayt.com/ar/uae/jobs/area-manager-coffee-retail-4564063/ |
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