Supply chain executive and logistic specialist

الوصف الوظيفي
Take ownership of order execution in b2b business model – build the dialogue with the customers, suggest the decisions.

· Build sustainable relationships and trust with customers through open and interactive communication

· Resolve any problems or queries that our customers might face.

· Review and verify orders information’s and shipping instructions to ensure 100% accuracy.

· Identify and assess customer’s needs to achieve satisfaction.

· Maintain factory production details and communication of open orders report.

· Prepare quotes pertaining to new Sales queries and demands.

· Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

· Ensure Management commitment in terms of Business call numbers is delivered on a monthly basis.

· Drive to achieve “Order Processing” and “Delivery Services” related KPI’s.

· Follow communication procedures, guidelines and policies.

· Maintains a positive, empathetic, and professional attitude toward customers always.

· Provides feedback on the efficiency of the customer service process.

· Go the extra mile to engage customers and ensure their satisfaction.

المهارات
Who You Are:

· Minimum 4-5 years Supply Chain Execution or Logistic or Order Management Experience in b2b business.

· Bachelor’s degree required.

· Understanding of Inco terms, freight activities and documentation.

· Knowledge of SAP ECC.

· Advanced computer software skills (Excel, PowerPoint, Pivot tables).

Core Competencies:

· Ability to communicate with all levels in the organization and work effectively in a team environment.

· Multitasking and coordination between internal departments.

· Experience with SAP.

تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة وكالات التوظيف
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي النقل والخدمات اللوجستية
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
عدد سنوات الخبرة الحد الأدنى: 4 الحد الأقصى: 5

https://www.bayt.com/ar/uae/jobs/supply-chain-executive-and-logistic-specialist-4564066/?from_job_search=/ar/jobs/?filters%5Bjb_location_country_iso%5D%5B0%5D=ae&filters%5Bjb_location_country_iso%5D%5B1%5D=kw&filters%5Bjb_location_country_iso%5D%5B2%5D=qa&filters%5Bjb_location_country_iso%5D%5B3%5D=sa&jobId=4564056&options%5Bjb_is_external_job%5D%5B0%5D=1&page=5