الوصف الوظيفي
Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction.
Cater to client queries by providing accurate data using appropriate communication channels.
Adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desired results.
Create a concise report on client interaction to facilitate a swift decision-making process.
Collaborate with the managers to stay informed about changes in company rules and new projects.
Understand client requirements to identify and resolve any shortcomings or flaws in a product.
المهارات
Prior work exposure in the field of customer support and service.
Conversant with the utility of CRM software and other digital solutions that enhance the company’s services.
Proficient in answering phone calls with professional etiquette and a friendly tone.
Portraying impressive communication and interpersonal skills with good command of professional vocabulary.
Ability to multi-task, prioritize, and manage time effectively.
Excellent computer skills.
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة خدمات الاستشارات التجارية
طبيعة عمل الشركة غير محدد
الدور الوظيفي خدمة العملاء ومركز الإتصال
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
عدد سنوات الخبرة الحد الأدنى: 0 الحد الأقصى: 2
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