Customer Service Executive (eCommerce)

الوصف الوظيفي
The Company

Techniline Electronics is an importer and distributor of Professional Audio Equipment’s and Musical Instruments. Established in the UAE in 1994, our operations involve wholesale, distribution, retail, and projects. We have a current team strength of 40+ and are looking for a capable Customer Service Executive to join our eCommerce team.

MusicMajlis.co – The Middle East’s largest online Music Instrument & Audio Equipment Store, is the eCommerce division of Techniline Electronics.

Role

This role primarily involves Customer Relations and CRM Management. This involves, handling incoming customer enquiries and managing leads on our CRM.

Responsibilities

Assist all incoming customer enquiries through various online channels
Update our systems with enquiries, customer issues, as well as all actions taken for them
Follow-up with customers where required
Maintain constant communication within your team
Continuously learn about the products and services we offer
Upload & update products on our website

Requirements

Minimum 2 years work experience overall
Minimum 1 years experience in Customers Service
Excellent Written and Spoken Arabic
Excellent Written and Spoken English
Strong interpersonal & persuasion skills

Ideal Candidate

Experience with Musical Instruments & Audio Equipment
Experience with CRM Tools

We guarantee

A fair and regular salary
Experience working as a part of a fast paced international team
The opportunity to learn new skills and software
An enjoyable time, and new friends

Job Details

Role Type – Full Time
Location – Remote / WFH
Work Timings – Mon-Fri: 9:30 -18:30 & Sat: 9:00 - 14:00
Resources - You will require your personal laptop, a quiet space to work from, and a reliable internet connection

Job Types: Full-time, Permanent

Salary: E£7,000.00 - E£9,000.00 per month

المهارات
Excellent Written and Spoken Arabic
Excellent Written and Spoken English
Strong interpersonal & persuasion skills

تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة تجارة السلع
طبيعة عمل الشركة غير محدد
الدور الوظيفي خدمة العملاء ومركز الإتصال
نوع التوظيف دوام كامل
الراتب الشهري $0 - $500
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 3 الحد الأقصى: 3
الجنسية مصر

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