Retention Executive - Service Marketing & Customer Loyalty

الوصف الوظيفي
Retention Executive - Service Marketing & Customer Loyalty | Global Aftersales | Dubai

What you will do

Publish dashboard for the Retention product performance reflecting by brand and branches. 
Conduct market intelligence activities and collect customer insights
Develop and implement Retention product marketing plans, campaigns and strategies along with the marketing department.
Conduct site visits (Gemba) to identify any retention related improvement opportunities
Produce feasibility study of new products. 
Process design of implementation including training plan, change management, operation flow, financial flow.

المهارات
Required skills to be successful

Experience in customer loyalty and retention in the automotive aftersales industry.
2 Experience in Aftersales Service Marketing or Aftersales Business Development in the automotive industry.
Has the experience in developing and implementing product marketing plans, campaigns and strategies.
Excellent market intelligence covering competitors, customers, pricing and market trends.
What equips you for the role

Bachelor’s Degree, preferably in Marketing or Business Management or equivalent.
5 years overall experience with Automotive dealerships in Aftersales Service Marketing, customer loyalty and retention or Aftersales Business Development
Knowledge of Automotive Dealer Operations, Marketing, Data analytics, Out of box thinking, Presentation skills, Market research skills, Planning and Project Management.

تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة المحاسبة
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي التسويق والعلاقات العامة
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1

https://www.bayt.com/ar/uae/jobs/retention-executive-service-marketing-customer-loyalty-4509822/