Service Advisor - Mutlibrand

الوصف الوظيفي
Service Advisor - Mutlibrand (x10) | Al Futtaim Auto Center | Dubai

Overview of the role

We are currently looking for competent & performance driven Service Advisors to work with to join our Al Futtaim Aftersales team in Dubai Investment Park (DIP) & Silicon Oasis Service Advisors are the first contact for customers in the Workshop, they are the image builder for the Service Department and present a picture of faith and confidence.

What you will do

Ask Question and record customer requests without delay
Collect accurate symptoms of complaints from the customer for quick resolutions at workshop.
Empathize and clarify customer requests.
Check workshop situation and promise delivery time.
Check and ensure accordance of invoice and work performed.
Inform customer after work completion and agree pick up time.
Clear explanation of the job done and invoice and guide to the cashier.
Promotion of value added services
Resolution of Customer concerns at the earliest time and ensures satisfaction.

المهارات
Required skills to be successful

Diploma or Degree in Technical school / Certificate/ Diploma in Automobile / Mechanical Engineering
Minimum of 3 to 5 years’ experience as a Service Advisor in a big automotive dealership
Technical knowledge - provide up-to-date technical information in response to customer inquiries
Strong English communications skills, Arabic speaker an added advantage!

تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة المحاسبة
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 10

https://www.bayt.com/ar/uae/jobs/service-advisor-mutlibrand-4511354/