الوصف الوظيفي
Chinese Tea Show Master
Raffles The Palm Location Dubai, Dubai, United Arab Emirates Category Food & Beverage RAFFLES Posted Date 04/04/2022
Job Start Date :
01/08/2022 JOB DESCRIPTION Raffles the Palm Dubai is on the western crescent of Palm Jumeirah, the world’s largest manmade island and archipelago. This luxurious five-star hotel with 391 spacious rooms, suites and villas is embellished with hand-crafted Italian touches and offset by carefully selected amenities to complete the atmosphere of elegance. Guests can enjoy panoramic views, a private beach, state of the art entertainment and recreational facilities, including specialist boutiques, a VIP movie theatre, signature and private restaurants complemented by exquisite banqueting and conference spaces. When visiting Raffles, guests will discover the individual personality and story offered by the hotel. At the essence of every Raffles is the delivery of thoughtful, personal and discreet service to well-travelled guests. Raffles Hotels & Resorts is an award-winning, luxury international hotel company with a history dating back to 1887 with the opening of Raffles Hotel, Singapore. The portfolio currently comprises eleven luxurious properties, from secluded resorts to city hotels in key locations around the world. The Tea Master is responsible for executing the tea program’s specific design for “Bluthner Hall ”. Tea Master is specialized in the preparation and presentation of Chinese and other global teas. This is a hands-on position which must have an acute focus on tea education and service. He or she must use personality, talent, and language ability to communicate and entertain, from small to large social events. Activities to be managed (and executed) include (but are not limited to): 1. Tea ceremony in our tea lounges, and to personally perform the Chinese tea ceremony 2. Training for bar and restaurant team members on both product and tea brewing and pouring technique 3. Afternoon tea 4. Development of original and exciting tea offerings for the enjoyment of our guests and to increase revenues.
Job Description:
Responsible for the entire onboard tea program to include sales, training, inventory and proper requisitioning procedures. Responsible for ensuring that the forecasted tea sales and exceeded. Answer questions on menu selections. Communicate with the Guest regarding menu questions, the length of wait, and product availability. Pick-up trays and clean tables as needed to ensure a clean lobby area. Manages the target cost of sales for tea operation as determined by the company budgets. Ensures that all company tea service standards and sequences of service are being followed and adhered to by the staff while on duty. Ensures that the staffs under his/her supervision follow and are compliant with all Public Health rules and regulations. Participates in planning and managing the continuous training of all the staff involved in tea sales onboard using only company approved training materials. Reports maintenance needs and ensures that all equipment is in proper condition and meets the safety standards. Conducts the tea training of beverage and restaurant staff and conducts the elegant tea and tea ceremonies that are held on board. Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
Requirements:
Fluency in Englich Minimum of two (2) years’ experience as a Tea Master on a large hotel/bar experience in these positions is required. Advanced level of supervisory knowledge in running a shift in a large restaurant and/or managing and servicing a large service bar is required. Advanced level of knowledge and experience in meeting and exceeding revenue targets, service standards and guest satisfaction results is required. Intermediate to Advanced knowledge and experience working with beverage and wine products is required. Intermediate to Advanced skills in typing and computer software skills (Microsoft Word, Excel, Fidelio Cruise, Micros) is required.
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة خدمات الدعم التجاري الأخرى
طبيعة عمل الشركة غير محدد
نوع التوظيف غير محدد
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
https://www.bayt.com/ar/uae/jobs/chinese-tea-show-master-64492456/