Position: Customer Service Team Leader
Location: Dubai
Job Requirements:
• Should be a graduate.
• 5+ years of substantial customer service experience preferably in a contact center, ecommerce or start-up environment at a reputable company.
• At least 2 years of people management experience.
• Advanced knowledge of MS Office – Excel, Word, and PowerPoint is a must
• Experience with customer journey mapping and VOC analysis will be preferred
Job Role:
• Operations & Customer Service
• Quality / Process Improvement
• Reporting, Analysis & Performance management
• Team Development
APPLY HERE
https://gulfcareerhunt.com/customer-service-team-leader-dubai-uae/
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