Restaurant Supervisor
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الوصف الوظيفي Ensuring that checklists, requisitions and proper opening and closing functions are being completed each shift. • Communicate effectively, both verbally and in writing, to provide clear direction to the staff • Observe performance and encourage improvement where necessary • Communicate with guests and employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information. • Ensure basic standard operating procedures for all outlets are in place and are in compliance • Ensuring that all steps of services as outlines in training materials are being followed on a daily basis. • Move throughout the facility and kitchen areas to visually monitor and take action to ensure food quality and service standards are met. Verify temperatures, judge appearance and taste of products and check preparation methods to determine quality. Give guidance toward improvement and make necessary adjustments for consistency. • Maintain cleanliness of all outlets on a daily basis . • Solicit feedback from guests concerning the service and food & beverage • Ensure all daily and monthly reports are detailed and submitted in a timely matter. review nd updates (including social media and website information and menu updates) are done in a timely matter. • Managing restaurant staff’s work schedules. • Monitoring the restaurant’s cash flow and settling outstanding bills. • Reviewing customer surveys to develop and implement ways to improve customer service. • Resolving customer complaints in a professional manner المهارات تفاصيل الوظيفة https://www.bayt.com/ar/uae/jobs/restaurant-supervisor-4486002/ |
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