We are Hiring for the role of Customer Service Contact Centre - Data Analyst.
• For this role, we prefer a qualified candidate who is already based in Dubai, UAE
• Hiring Customer Service/Contact Centre - Data Analyst
• Number of positions available: 1
• We are looking for the following:
Responsibilities:
• Forecasting contact volumes
• High level command of MS Office (mainly Excel-advanced)
• Real Time Management or WMS skills
• Monitoring all issues that impact service levels and take actions to resolve or reduce the impact
• Performing operational and oversight responsibilities as required to ensure all SLAs are met
• Reporting and analyzing business trends across different channels segments (chat, calls, emails…etc.)
APPLY HERE
https://gulfcareerhunt.com/customer-service-contact-centre-dubai-uae/
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