Professional Services/Integration Developer

الوصف الوظيفي
OWN YOUR CAREER

We’re building the perfect solution for small business owners who need their operations to be simpler, faster, and more successful.

Come and amaze, inspire, and excite companies around the world to join our Marketplace.

Our team is growing, and we want you to join us!

Do you see yourself at Statys Connect?

Statys Connect – A First-of-Its-Kind Global Marketplace for the Healthcare Industry

Statys Connect is looking for enthusiastic and technology-savvy Professional Services/Integration Developer to join our growing team! We have built a global B2B marketplace that makes it easy for online sellers, suppliers/distributors, and third-party service providers in the healthcare industry to seamlessly connect, trade, and access from each other the many important business solutions they need to run their day-to-day operations! Join us on our journey as we disrupt this sector on a global level with a new model that connects users to a better way to quickly acquire goods and services.

Our users are located around the world, and they just want to focus on their growth. They are busy building customer relationships through their websites, or finding new opportunities to supply their goods, or offering specific business solutions to both. What no one wants is to waste time and money finding each other and dealing with the vendor relationship headaches.

What if they had a single online portal where they can go to locate everything they need to operate — a global list of sellers and suppliers, ecommerce software solutions, and a range of payment, digital marketing, BPO, and IT services? With Statys Connect’s marketplace of B2B solutions at their fingertips, they would have a perfect fit to make their jobs and lives a lot easier.

This is what Statys Connect is all about — an easy-to-use, all-in-one environment that streamlines how companies in the healthcare sector can connect, access, and work with each other.

THE ROLE – PROFESSIONAL SERVICES/INTEGRATION DEVELOPER

What will you be doing at Statys Connect?

We are looking for a strong candidate for the role of Professional Services/Integration Developer to be responsible for supporting the integration of ecommerce APIs and plugins and payment processing solutions with our user bases’ websites. This position is both a customer facing role that requires exceptional collaborative skills, and a role requiring the ability to build strong relationships with other team members inside the company as well as with our marketplace users and the technical resources from our 3rd party service providers. This role requires integration skills and some software development talent which will be utilized for incorporating our ecommerce platform’s end points, and/or writing custom solutions, with a user’s cart technology. Regularly interfacing with users and service providers is an expectation for this role.

The ideal candidate is a forward-thinker, has an entrepreneurial attitude and customer service aptitude. The individual will need to be persuasive, organized, and possess strong and proven communication skills. It is very important that they can work independently and across all functional areas of the company, and influence without authority. The successful candidate will thrive off waking up daily and determining how to achieve their goals.

The Statys Connect team’s go-to-market model is structured to deliver a seamless experience for users to access our marketplace solutions: B2B Digital Marketing Experts > B2B Telesales Agents > Client Onboarding & KYC Administrators / Account Managers > Professional Services/Integration Developers (you) > Client Billing Representatives.

This is your opportunity to:

Be responsible for integration of our service providers’ ecommerce platform and payment gateway plugins and APIs into our users’ ecommerce websites, based on what has been sold by B2B Telesales team
Possess an understanding that buying decisions in B2B sales are made differently than in a consumer sales, and that our users are small businesses looking to acquire solutions that will produce immediate and valuable outcomes for their companies, and that timely and working integrations are essential to Statys Connect’s success
Work with Account Manager/Onboarding Specialist team to collect user’s technical requirements, then create implementation and production deployment procedures to interoperate and work within a user’s website
Requires candidate to develop a technical mastery of our service provider’s ecommerce platform offering and its associated modules and end-points
Requires candidate to develop a technical mastery of our service provider’s hosted payment gateway and processing offering and end-points
Must have expertise in integrating APIs/Plugins e.g. from an Order Management System, Catalog Management System, and Hosted Payment Systems into ecommerce sites (i.e. WooCommerce)
Must also have the ability to integrate/program in multiple languages to make our technology work within the user’s chosen ecommerce cart technology
Develop custom scripts and integrations to fulfil a user’s needs, as required
Manage remote integrations of our ecommerce platform and payment gateway/processing solutions
Assessing a user’s technology and identifying gaps in the integration plan that will need to be addressed
Communicate these gaps to services providers, Account Manager/Onboarding Specialists, and company’s senior leadership
Execute according to defined user/project requirements and escalate issues to senior leadership
Support integration projects by delivering timely status updates to internal teams (Account Manager/Onboarding Specialists and B2B Telesales)
Ability to troubleshoot technical issues to resolve user problems, obtain support for complex situations from service providers, and communicate status to users and service providers
Document project status for internal teams and users, including but not limited to, project scheduling, project tracking and status/completion reporting
Provide remote support to users during the testing, evaluation/pilot, and production phases to ensure a successful deployment
Analyze and interpret test information to resolve problems and write technical reports, as necessary
Responsible for documentation of technical activities (e.g. installation and configuration of APIs and plugins for different cart technologies), and continuously updating the documentation on our company’s developer portal
Provide ongoing support to the Account Manager/Onboarding Specialists and B2B Telesales teams by conducting demo sessions, orientation sessions and technical advice to users in coordination with their account
Interface as needed with our services provider’s Product Managers and Application Support teams
Support service providers with knowledge transfer as needed to enable their software’s compatibility with other ecommerce technologies
Conduct internal knowledge transfer sessions with other members of the Professional Services team
All other duties as assigned
المهارات
You will be joining a well-versed team if you have:

Bachelor’s Degree in Computer Science, or equivalent experience
2 or more years in the field Professional Services and Systems Integration
Proficient understanding of ecommerce and online payment technologies used every day in an online business
Build knowledge of our service provider’s software development life cycle so change requests can be incorporated into our service provider’s roadmap and sprint planning activities
Experience working with web service APIs, ecommerce software and payment gateways
Hands-on knowledge of most common website development and ecommerce technologies and frameworks - JavaScript, TypeScript, React, PHP, Laravel, Angular, WooCommerce, WordPress
In-depth understanding of the WooCommerce plugin ecosystem
Self-driven: requires limited oversight while on an assignment
Able to perform a variety of routine and non-routine duties under general supervision of senior leadership
Comfortable with the authority to act within the defined policies inside the candidate’s area of expertise/knowledge
Interest or previous experience delivering product specific based training is a bonus
Ability to translate a user’s needs into technical solutions and recommendations
Skill in working independently and following through on a user’s projects with minimal direction
Superb trouble-shooting skills, persistence in problem-solving
Possesses a professional and positive demeanour with a client-first orientation is essential
Highly motivated with strong communication, presentation, and writing skills
Candidate should be target oriented, self-driven and have strong personality
Must be client-focused and has ability to adapt/respond to different types of personalities
Ability to maintain strong relationships with users within the healthcare industry
Strong active listening skills and verbal communication skills
Ability to multi-task, prioritize, manage time effectively, and have strong decision-making skills
Ability to build trust with users through open and interactive communication
Ability to interact on a day-to-day basis with other team members and roles within the company (B2B Digital Marketing, B2B Telesales, On-boarding Specialists/Account Managers, Billing Representatives)
English speaker
Strong work ethic and reliability
Adaptability and accountability

The Perks

Own your career. We empower our staff to build their skills and grow in their careers, and we equip our people managers to lead a versatile workforce.

Flexible hours and benefits
A trusting and inclusive culture
Investing in your continuous development
Exposure to global Leaders and expertise
Fun company events
Speaker series with leaders
Kitchen with healthy snacks, coffee
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة خدمات الدعم التجاري; الإنترنت والتجارة الإلكترونية; تطوير البرمجيات
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي تكنولوجيا المعلومات
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني متوسط الخبرة
عدد سنوات الخبرة الحد الأدنى: 1 الحد الأقصى: 3
منطقة الإقامة الإمارات العربية المتحدة

https://www.bayt.com/ar/uae/jobs/professional-services-integration-developer-4455303/