Admin Support and Customer Service
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الوصف الوظيفي We are looking for Office Administration & Customer Support executives. Candidate should have experience which office administration duties and client support, to assist clients with License & visa applications. Your job will be to provide clerical support to Operations and coordinate all daily administrative activities in and outside the office. Candidates must have experience as an Office Administrator, Customer Service or relevant administrative role. You should also be familiar with office software (e.g. MS Office), including MS word, /Excel and PowerPoint.. Responsibilities • Research & Support: Undertake research activities and assist in assimilating and creating the content for company and executive management team . • Managing the Invoices raised for clients & Zones. · Managing Payments for vendors • Managing Licensing & Visa database of Clients and Zones. Assist in filling the applications with necessary documents and follow up with the Zone & 3rd party for the update & status. • Coordination with external parties for business setup and company formation • Coordinate office activities, administration and operations to secure efficiency and compliance to company policies. • Manage phone calls and correspondence (e-mail, letters, packages etc.) • Create and update records and databases with personnel, financial and other data. • Submit timely reports and prepare presentations/proposals as assigned. • Provide basic and accurate information in-person and via phone/email. • Assist Management & Operations whenever necessary. · Support and Management of research, travel and other personal and operations management assigned by the CEO and Executive management team. المهارات Imperative 1. Ability to cope with fast-paced and pressured work 2. Accuracy and Following instructions. 3. Strong attention to detail and a strong analytical mind. 4. Good organizational skills and time management 5. Good all-round communication skills- listening, written and verbal in English (Compulsory) and Arabic (preferable) 6. Confident presentation skills 7. Commercial awareness 8. A methodical approach to work 9. Be able to be flexible and work as part of a team. 10. Marketing / Business / is a definite plus as an expertise. 11. Problem solving attitude. 12. Capacity to multitask. 13. Ability to think on your feet. Advantageous 1. Experience of working in a business advisory environment such company formation entity. 2. Experience of working with Service Industry such as Airline, Travel agency, Call center etc. 3. Understanding of UAE company formation Qualifications and requirements • High school degree: additional certification in Office Management is a plus. • Having special training in bookkeeping, word processing, document management, business administration, and data entry is recommended. • Ability to give full attention to what other people are saying, to actively look for ways to help people, and to adjust actions in relation to others’ actions. Competencies (in order of importance) • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations. • Analytical Thinking – Job requires analysing information and using logic to organize the data collected. • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks. • Integrity — Job requires being honest and ethical. • Self-Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behaviour, even in exceedingly difficult situations. • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. Opportunities within the role • To learn in depth about the intricacies of company formation in UAE • To expand knowledge and understanding of international business • To build a strong network of business connections across a variety of sectors in Dubai’s business community, both public and private sector • To be part of building, and growth of a startup تفاصيل الوظيفة https://www.bayt.com/ar/uae/jobs/admin-support-and-customer-service-4454705/ |
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