Customer Relationship Manager

الوصف الوظيفي
Duties/Responsibilities:

Provides information regarding the area, including directions, attractions, shopping, nightlife, or recreational opportunities.
Arranges sightseeing and other tours.
Acquires tickets to special events or makes reservations for clients at a variety of venues, including for dinner, recreation times (e.g., golf or tennis), or spa treatments.
Runs appropriate errands for guests and picks up or delivers a variety of items.
Acquires daily care items such as toiletries, for guests
Assists in planning and scheduling special events, parties, or meetings.
Fulfills unusual requests such as arranging for adventure experiences
Coordinates special moments for guests, and searches for hard-to-find items.
Arranges for interpreters or translators when needed.
Develops and maintains service relationships to fulfill the needs of guests
Performs other related duties as assigned.
Manages Checks-in and checks-out

المهارات
Required Skills/Abilities:

Excellent verbal and written communication skills.

Proficient in Microsoft Office Suite or related software.

Excellent problem-solving and critical thinking skills.

Must have a positive attitude with the ability to remain flexible and patient.

Excellent organizational and multitasking skills.

Excellent administrative skills.

Education and Experience:

At least two years of hotel guest services experience is highly preferred.

تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة العقارات; الضيافة والسكن
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي السياحة والضيافة
نوع التوظيف دوام كامل
الراتب الشهري $1,000 - $1,500
عدد الوظائف الشاغرة 1
المرشح المفضل
المستوى المهني إدارة عليا تنفيذية
عدد سنوات الخبرة الحد الأدنى: 2 الحد الأقصى: 8
منطقة الإقامة الإمارات العربية المتحدة; البحرين; الكويت; المملكة العربية السعودية; عمان; قطر
الجنسية الفلبين
العمر الحد الأدنى: 25 الحد الأقصى: 35

https://www.bayt.com/ar/uae/jobs/customer-relationship-manager-4454006/