الوصف الوظيفي
Benefits:
Work at HOME anywhere inside the UAE.
Salary 4.5K AED.
PREMIUM medical insurance.
Annual Flight Ticket.
3 Years employment visa.
5 working days (2 days Off).
9 hours a day (8 Working Hours + 1 Hour break time).
Career path and chances of internal promotions Only for Teleperformance employees.
Job description:
The candidate shall provide prompt, reliable, and accurate information to customers while maintaining effective communications during conversations by adjusting to the pace and technical level of the customer
Responsible for ensuring contact resolution in a timely manner, while maintaining the highest level of quality support in every customer interaction
Accurately logging all interactions via Contact Management System
Achieve call center metrics as defined by the Supplier
Recognize and adjust support approach to accommodate all levels of customer’s experience
Educate customers on support options, and the steps being taken to resolve the issue,
including online tutorials, in-store programs and help applications built into the programs
Communicate positively with team members, customers, and other partners
Escalate issues to the appropriate department according to Procedures
Job requirements:
Stable internet connection.
Ability to work early in the morning
Qualifications required:
** Fluent or native Vietnamese speaker.
Good level of English
Customer service experience is a plus.
المهارات
Vietnamese Language
Conversational English
Customer service Skills
تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة الاستعانة بالمصادر الخارجية لخدمة العملاء
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي خدمة العملاء ومركز الإتصال
نوع التوظيف دوام كامل
الراتب الشهري $4,000 - $5,000
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني مبتدئ الخبرة
عدد سنوات الخبرة الحد الأدنى: 0
منطقة الإقامة الإمارات العربية المتحدة
الشهادة الثانوية العامة أو ما يعادلها
https://www.bayt.com/ar/uae/jobs/vietnamese-call-center-representative-in-uae-4435220/
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