Customer Service Advisors

Seven Medical Group in Dubai is urgently hiring Arabic Female Customer Service Advisors for its Office in Dubai.
Job requirements and responsibilities:
• Maintaining positive, empathetic and professional attitude toward customers and colleagues at all times.
• Ability to stay calm when customers are stressed or upset.
• Ability to work under pressure and handle stressful workloads.
• Ability to multi task through communicating with customers through various channels.
• Acknowledging and resolving customer complaints and answer them in timely manner.
• Processing appointments, rescheduling, cancelations and requests during the interaction.
• Keeping records of customer interactions, transactions, comments and complaints.
• Communicating and coordinating with colleagues as necessary.
• Relay the customer’s feedback efficiently to your direct manager for fast actions.
• Ensure customer satisfaction and provide professional customer support.
Requirement:
• High school, Institutional Diploma or B.A in any specialty.
• Good command of English language is a MUST.
• At least 1 year experience working in Call Centers or BPO is a MUST. Visit Visa is welcome to apply!
• Due to business nature, Candidates should be Females ONLY.
APPLY HERE
https://gulfcareerhunt.com/customer-service-advisors-dubai-uae/