Import/Export Customer Service
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الوصف الوظيفي Leading Freight Forwarder / NVOCC/ Customs House Broker, with Head office in Dubai, is seeking a highly motivated and organized individual to cover all aspects of Import and Export Operations for air, ocean road shipments, for its Dubai office. Responsibilities Include but are not Limited to: • Preparing daily activities including: Customs clearance, answering emails, preparing delivery orders and coordinating the pickup and delivery of cargo. • Preparing quotations / Inside Sales. • Working with Agents, carrier, co-loader to procure and negotiate rates. • Receiving, reviewing, and processing import/export documentation for an assigned base of accounts. • Processing documents through the system and interface and providing updates and communications for internal and external customers to produce timely and compliant transactions. • Coordinating the release of goods from the carrier Customs, Ports or other governmental agency examinations that may be required. • Tracing key transaction information such as HBL, commercial invoice, and other required documents to determine if record is available. • Learning and applying UAE Government regulations (ie. Customs clearance). • Coordinating shipments with Consignees and Brokers. • Corresponding with overseas agents and clients. • Working with steamship line /airlines/trucking companies to obtain quotations and handle the movement of freight. • Developing and maintaining excellent customer service to internal and external customers. • Handling the files from A to Z. المهارات • Experience in the customs documentation process • strong procurement/negotiation skills • Be able to work independently, multi-task, be a team player and work in a fast-paced environment • Possess excellent written and verbal communication skills • Have computer skills and knowledge of Microsoft Outlook, Excel and Word. تفاصيل الوظيفة https://www.bayt.com/ar/uae/jobs/import-export-customer-service-4431512/ |
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