Immediate Hiring for Dubai UAE
IT Service Desk Agent
• Should be present in UAE
• Serve as the first point of contact for customers seeking technical assistance over the phone or email
• Perform remote troubleshooting through diagnostic techniques and pertinent questions
• Determine the best solution based on the issue and details provided by customers
• Strong IT technical troubleshooting skills and communication skills.
• Knowledge with BMC or ITIL ticketing tool
• Follow the standard IT Help Desk operating procedures; accurately log all IT Help Desk call and their progress details.
APPLY HERE
https://gulfcareerhunt.com/it-service-desk-agent-dubai-uae-3/
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