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الوصف الوظيفي · Maintains proper loss prevention standards and ensures compliance with cash handling, fraud and theft of products · Oversees and monitors all point of sales activities in the store which includes - sales transactions, tracking customer orders and payments, registering sale and maintaining inventory updates, providing service, handling returns and refunds, gathering consumer data for feedback’ etc. · Oversees cash transaction entry and management (petty cash, point of sales (POS) cash elements, change floats) · Regularly audits own store administration and resolves any issues; assists in carrying out annual stock counts and spot checks · Monitors and handles customer complaints and take corrective action in line with policy; resolves customer complaints and responds to feedback in a timely and professional manner · Tracks and evaluates brand sales performance, research market trends and competitor trading activities to identify critical business factors and propose action plans to increase sales and profitability · Monitors and analyzes sales reports and provides insights to maximize stock potential; reports on the performance of new and core collections · Maintains window and in-store displays to a high standard in line with merchandising guidelines · Oversees and monitors the inventory management in the store ( stock availability, order management, back store management, stock movement within store) · Ensures accurate stock merchandise and management (stock ageing , stock loss, space management) within the store · Coordinates with facilities department on repairs or replacements of furniture or equipment; supports company maintenance standards/programs to optimize asset life · Maintains staffing levels consistent with operational needs to ensure exceptional customer service; prepares schedules and ensures adequate shift coverage · Ensures seasonal peaks, important promotional events are taken account of when preparing forecasts and staff rosters · Ensures that the team is adequately trained in inventory management techniques such as in-bound movement of goods, receiving, stocking, restocking, transfers and managing inventory discrepancies المهارات تفاصيل الوظيفة https://www.bayt.com/ar/uae/jobs/store-manager-4378449/ |
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