Drop Ship Specialist | ACE | Band D| Dubai,UAE

الوصف الوظيفي
ROLE PURPOSE:

Solely responsible for supporting Category Teams & 100% focus on customers. The JH’s main responsibilities include maintaining positive vendor relations & securing the best Service Level Agreement for Drop Ship Vendors (DSV). Aware of product pricing, market trends, tracking purchase orders and managing inventory.

KEY ROLE SPECIFIC ACCOUNTABILITIES:

Monitoring

Ensure that customer orders are received, processed and delivered to customers by vendors on time with the right product, service/installation
Ensure that product is available before customer makes a purchase online.
Handle customer complaints in a smart manner to decrease detractors.
Understanding of the merchandising process, product lifecycle and being able to come up with relevant proposals and recommendations for action.
Vendor & PO Management

Coordinate with vendors/suppliers when orders are made in website and stores.
Ensure that vendors are following the contract agreement and penalize those that do not abide.
Instil regulations with vendors and suppliers.
PO, schedule & delivery confirmation, after sales coordination
Ensuring products are purchased at the right time and specification.
Following up on orders placed and working close with vendors & the logistics team to resolve shipping/delivery issues and assure the target stock levels are met.
Coordinating, monitoring and maintaining suitable inventory levels
Ad Hoc & Reporting

Proactively support commercial, e-commerce team, category development team, fulfilment and store team on their requirements
Prepare purchase orders and stocks status report
Establish good relationships with customers and vendors

المهارات
PERSON SPECIFIC:

Minimum Experience and Knowledge:

Vendor Management experience
SAP knowledge is a plus
Experience in admin & PO management
Highly organized and an excellent communicator
Job-Specific/Technical Skills required to complete the tasks:

Sound knowledge of MS office.
An analytical mind and excellent negotiator
Good customer service skills

تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة المحاسبة
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي المبيعات
نوع التوظيف غير محدد
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني متوسط الخبرة
منطقة الإقامة الإمارات العربية المتحدة

https://www.bayt.com/ar/uae/jobs/drop-ship-specialist-ace-band-d-dubai-uae-4379670/