Sales Executive Assistant

Retail Sales Executive Assistant (Arabic Speakers only) Dubai, UAE
The Sales Assistant role in the Company consists of providing excellence in customer service, execute all required daily operational tasks of the store ensuring 100% compliance with the company’s procedures, and contribute to the continuous improvement of the key performance indicators of the store.
Also includes participation in the company’s training programs in order to develop the knowledge, skills, and competencies required for professional development.
• Greets and welcomes all customers entering the store
• Assist customers in locating merchandise
• Gives advice and guidance on product selection to customers
• Develops strong product information knowledge
• Ensures clear and pertinent communication of ongoing promotions
• Ensures promotion materials in the store are up to date and in impeccable conditions
• Presents merchandise upon request
• Stocks shelves and furniture with merchandising as per merchandising rules
• Collects merchandise from warehouse upon request
• Creates customer profile forms with impeccable field filling
• Executes all steps of successful customer profile creation
• Processes cash and card payments
• Ensures complete and infallible follow-through of all customer’s requests
• Answers customer’s queries
• Assists in pricing activities
• Executes tasks as assigned during stock control activities as per company’s rules
• Receives, unpacks, scans, and stores stock as per company’s rules
• Transfers stock and materials as per company’s rules
• Ensures complaints, refunds and exchanges are solved by the store manager
• Immediately reports discrepancies and problems to store manager
• Participates in the ongoing daily operational activities of the store as requested by the store manager
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