Customer Service Representative

الوصف الوظيفي

•Inspects vehicle to further analyze the problem.

•Advises customer on necessary repairs and maintenance.

•Works with customer to formulate the best service plan for their budget and needs.

•Draws up work order.

•Assigns service to specific mechanic.

•Assists mechanics in completing repairs.

•Provides cost estimates to customers.

•Answers questions posed by customers.

•Maintains electronic and/or paper records of completed service work.

•Explains the work completed by mechanics and makes suggestion for future maintenance.

•Enters customer information into system

•Provides billing statements and explains billing details.

•Processes payments.

•Inspects work completed by mechanics.

•Test drives vehicle before returning it to the customer.

المهارات
Mechanic experyance and understandign

Ablity to coorndanate and discuss with the mechanics service plan

ablity to estimate cost and plan the logistic for service

تفاصيل الوظيفة
منطقة الوظيفة دبي, الإمارات العربية المتحدة
قطاع الشركة صيانة السيارات وقطع الغيار وخدمات الدعم
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي خدمة العملاء ومركز الإتصال
نوع التوظيف عقود
الراتب الشهري $1,000 - $1,500
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني متوسط الخبرة
الجنس ذكر
الشهادة دبلوم
العمر الحد الأدنى: 30 الحد الأقصى: 50

https://www.bayt.com/ar/uae/jobs/customer-service-representative-4344586/