- Supervise mobile technician, recruit and screen mobile technician applicants.
- Must be experienced and have a very good knowledge in repairing different brands and latest model of mobile phones such as Apple, Samsung, Blackberry, LG, etc.
- Must be an IC Level / L3 technician. Knowledgeable in repairing motherboard and ICs.
- Must know how to diagnose and identify phone problems and repair mobile hardware (such as LCD replacement for iPad, iPad mini, iPod touch, iPhone, Samsung, Blackberry & Nokia , fix sim card socket, charging connector, repair motherboard/IC) and software (such as data transfer, phone and pattern unlocking, phone recovery, etc.).
- Must be efficient, know how to assist customer, has good communication skills, organize and knows how to maintain inventory.
- Design and implement training programs and protocols for technicians to follow.
- Train new technicians and provide ongoing training for experienced technicians.
- Oversee various work tasks performed by technicians to ensure that customer demands are being met and all company regulations are being followed
- Perform regular inspections of tools, and equipment used by the company.
- Evaluate completed work orders to ensure that all policies and standards have been followed and that the customer’s needs are met.
- Design workplace policies and standard practices and ensure they are being followed by technicians.
- Monitoring employee productivity and providing constructive feedback and coaching
- Check inventory, deal with suppliers, etc.
SKILLS AND QUALIFICATIONS
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- Bachelor’s Degree in related field required.
- Possess leadership and attention to detail
- Has good communication skills
- Good computer skills and mechanical aptitude
https://www.naukrigulf.com/mobile-section-supervisor-jobs-in-dubai-uae-in-minutes-3-to-8-years-n-cd-172199-jid-140421000089
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